Shipping to the United States and Mexico
Shipment:
- We ship to addresses in the United States and Mexico.
- Processing and delivery times vary depending on location and shipping option selected.
- Shipping costs will be calculated at checkout and will depend on shipping method and recipient location.
Returns:
Return Period: You have a period of 7 days from receipt of your order to request a return.
Return Requirements:
- The item must be unused and in the same condition you received it.
- Must include all original labels and packaging.
- You must provide proof of purchase, such as a receipt or order confirmation.
Return Process:
- Please contact our customer service team via contact@gmail.com or +1 682 305 7850 to report your return request.
- We will provide you with the return instructions and address.
- Pack the item securely and ship it back to the address provided.
- Once we receive and check the returned item, we will process the return or replacement depending on your choice.
Return Costs:
- Return shipping costs are the customer’s responsibility, unless the return is the result of our error.
Refunds:
- Refunds will be made through the same payment method used for the original purchase.
- Please note that refunds may take several days to appear in your account.
Changes:
- If you wish to exchange one item for another, please contact our customer service team to coordinate the exchange process.